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Itron Launches Outage Analysis Service Offering Performance-based Management Outcomes

By Ken Briodagh
January 10, 2019

Itron, helping utilities and cities manage energy and water, recently announced the launch of its Outage Analysis service. Provided as a fully managed service, the new offering is designed to provide utilities with an outage detection and notification outcome through performance-based contracts that require no upfront expense or startup fees.


This new offering is designed to give utilities increased outage visibility into select endpoints and the ability to view voltage and reliability data. As a result, utilities reportedly can leverage insights more efficiently to inform consumers of outages and deploy assets to improve outage management efficiency.

The cellular-based technology and Microsoft Azure-hosted analytics can be installed quickly with no upfront expense while laying the groundwork to add other analytic packages or transform to a fully integrated solution. The managed service is delivered based on guaranteed pay-for-performance to ensure desired results. Itron provides the meter, hosts the data, delivers reports and provides outage analysis and outcomes to utilities so they can focus on their core business operations.

“We take advantage of Itron’s cellular solution, analytics and managed services to monitor service interruptions and improve outage response,” said Rod Jensen, reliability engineer, Otter Tail Power Company. “This new solution offers similar outcomes to a wide range of utilities.”

“The launch of this offering demonstrates Itron’s commitment to delivering value accessible to utilities of all sizes, including small and mid-sized utilities,” said Aravind Yarlagadda, SVP, Outcomes business, Itron. “With our new Outage Analysis service, utilities can harness a holistic solution strategy for outage information with the opportunity for future decision support and performance outcomes.”


The IoT Evolution Expo, and collocated events, IoT Evolution Health, LPWAN Expo, The Smart City Event, and IIoT Conference, will take place Jan. 29 to Feb 1 in Ft. Lauderdale, Florida. Visit IoTEvolutionExpo.com to register now.

Edited by Ken Briodagh

Editorial Director

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